Contract with client finalized by November
Baseline Assessment Tool is sent to health plan by mid-November
Onsite visit dates confirmed and tentative agenda outlined in December
BAT is completed and returned 6 to 8 weeks prior to the site visit
Conference call is placed to confirm site visit and discuss outstanding issues 3 weeks prior to site visit
Onsite audit visit scheduled for the February-April period
Follow-up report sent 10 working days after the site visit
All actions required from onsite audit completed by May 15 or June 1, based on reporting requirements and line of business
Interactive Data Submission System (IDSS) made available to the auditor for verification of calculations no later than June 1 or June 15, based on reporting requirements and line of business
Auditors verify measure rates, issue final measure determinations, lock the IDSS, and approve the submission of HEDIS results to NCQA and/or state agency by June 15 or June 30, based on reporting requirements and line of business
Final Audit Report issued to health plan and NCQA within 30 days after Final Audit Statement is rendered and IDSS submitted to NCQA and/or state agencies

* HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).
* HEDIS Compliance Audit™ is a registered trademark of the National Committee for Quality Assurance (NCQA).